Info & Conditions

Included Services

One parking space in the garage (max. height 2.20 m)

Val Gardena Mobil Card (free use for all public busses)

Val Gardena Active: To the program

Garden with lawn and sun loungers.

New : Winter 2019/2020 new panoramic wellness area with a view of the Dolomites!

Tourist Tax

Persons aged 14 years and over have to pay in all south tyrolean tourist
accommondation a tourist tax of € 2,00 per person per night.
This fees is not included in the total price of your stay.


Special Prices

Reduction for children sleeping in the same room with the parents:

- 0-2 years: € 10,00 / day

- 2-6 years: -50%

- 6-12 years: -30%

- Reduction for the third person in the room (adult): -20%

Surcharge double room for single use depending on the season +50 til 70%.



Dogs are only allowed after written agreement in summer € 7,00 per day. In Winter dogs are not allowed. Please note that dogs are not allowed in the dining room.



The booking is confirmed only on receipt of a deposit between € 300,00 and € 500,00 depending on the season and the price of the room. The deposit is a confirmation of your booking and in the event of cancellation, it will not be refunded.


Good to know

Check-in time : On the day of your arrival the rooms are guaranteed from 14.00 o’clock ( check-in time ) onwards.

If you arrive after 19.00 o’clock, we please ask you to contact us.

Late Check-in: In the evnt of a late check-in after 23.00 o’clock we apply an extra Euro 30,00 fee per room.

Check-out: The day of your departure the room has to be free at 10.00 o’clock.

Room reservation: All the rooms are non-smoking areas.It is forbidden to smoke in the room.The pictures shown on our website are examples of your possible accomodation but they are non-binding.Therefore it is not possible to choose the floor, the room or the parking space in the garage.

Meals: meals or services which have not been made use of will not be refunded.

Garage: we offer one parking space per room. For any additional cars per room a parking space will not be guaranteed or a € 20,00 fee will be charged.

Trip Cancellation Insurance

Please do not forget to think about taking out travel insurance.

Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered.
Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.